Telesales Manager

Acme Services

Mumbai

3-8 Years

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Posted 29 days ago
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Job Description

Telesales Experience: Should have a hardcore telesales background and could have been selling any product. Insurance background (Health/Motor/Life) is preferred.
Operations Management: Responsible for managing operations seamlessly and ensuring timely SLA delivery along with maintaining high levels of employee and customer satisfaction.
Sales Management: Responsible for Insurance Sales (Health/Motor/Life) - preferred experience.
Client Relationships: Establish and manage relationships/engagement with clients.
Sales Targets: Manage day-to-day sales targets in a B2C Sales environment.
Field Visits: Conduct field visits with the team to ensure smooth operations and team support.
Staff Monitoring: Monitor and document work schedules of staff and absences.
Team Coaching & Mentoring: Coach and mentor Team Leads to help them better manage their teams.
Work Management: Manage and measure team performance and work quality.
Sales Pressure Management: Ability to handle sales pressure effectively.
Communication Skills: Excellent verbal and written communication skills.
Reporting Skills: Strong external and management reporting skills.
Shrinkage/Attrition Management: Understands shrinkage and attrition, and knows how to manage them effectively.

More Info

Job Type:

Permanent Job

Industry:

Human Resources

Role:

Telesales /Telemarketing Executive

Function:

Sales/Business Development

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Acme Services

We have a huge experience in recruitment for almost every industry from accounting to automobiles and from manufacturing to healthcare and IT. We strive to deliver excellence by understanding the necessity of our client and discovering true talent for them. "Optimizing performance" is what we constantly endeavor to deliver which not only helps us to hunt for the right talent in the market but also nurture a long term affiliation with our esteemed clients.

Job ID: 121890695

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