Company Description
Swevex Tech Solution (OPC) Private Limited, established in 2020 and based in Ranchi, India, provides IT, customer support, and e-commerce services. Initially specializing in Business Process Outsourcing, the company has grown into a trusted service provider with a diverse portfolio across various industries. Swevex Tech Solution excels in offering end-to-end solutions like seller onboarding, marketplace account management, catalog development, and performance optimization. Trusted by platforms such as Amazon, Flipkart, Meesho, and Alibaba.com, the company is committed to driving growth and operational efficiency through technology-driven strategies and strong partnerships.
Role Description
This is a full-time, on-site role for a Telesales Executive located in Ranchi. The Telesales Executive will handle daily responsibilities such as generating leads, managing customer support, providing exceptional customer service, and achieving sales targets. The role includes maintaining accurate records of customer interactions and collaborating with the sales team to build strong business relationships and ensure customer satisfaction.
Qualifications
- Strong Communication and Customer Service skills
- Proficiency in Lead Generation and Customer Support
- Capability to meet Sales targets and demonstrate negotiation skills
- Ability to manage client relationships effectively and professionally
- Goal-driven mindset with excellent organizational and time management skills
- Prior experience in telesales, customer service, or a related field is an advantage
- Proficiency in using CRM tools and relevant software is a plus
- High school diploma or equivalent; a college degree is preferred
