Description
We are looking for enthusiastic and motivated individuals to join our Telesales team in India. This role is ideal for freshers/entry-level candidates who are eager to kickstart their career in sales and customer service.
Responsibilities
- Engage with potential customers over the phone to generate sales leads.
- Understand customer needs and provide tailored product recommendations.
- Maintain accurate records of customer interactions and sales activities.
- Follow up with leads and assist in closing sales.
- Achieve monthly sales targets and contribute to team goals.
- Provide excellent customer service and address any queries or concerns.
- Collaborate with the marketing team to align on promotional campaigns.
Skills and Qualifications
- Excellent verbal communication and interpersonal skills.
- Ability to build rapport and establish trust with customers.
- Strong persuasive and negotiation skills.
- Basic understanding of sales principles and customer service practices.
- Proficient in using CRM software and MS Office Suite.
- Ability to work in a fast-paced environment and handle rejection.
- Strong organizational skills and attention to detail.