Telesales Executive

Kofihaus is a coffee company dedicated to delivering high-quality coffee experiences to its customers. With a focus on exceptional service and premium coffee offerings, Kofihaus strives to create moments of connection and inspiration. Known for its innovative approach and commitment to excellence, Kofihaus is a trusted name in the coffee industry. Headquartered in Delhi, India, the company thrives on passion, precision, and quality.

This is a full-time on-site role for a Telesales Executive located at our Delhi, India office. The Telesales Executive will manage day-to-day outbound and inbound calls to promote our coffee products and services. Responsibilities include lead generation, providing excellent customer support, addressing inquiries, and ensuring customer satisfaction. The candidate will contribute to achieving sales targets by building strong customer relationships and maintaining a proactive approach to identifying and converting sales opportunities.

• Strong communication and interpersonal skills
• Experience in customer service and customer support
• Proficiency in lead generation and sales techniques
• Problem-solving abilities and the ability to handle customer concerns effectively
• A proactive, results-driven mindset with the ability to meet sales targets
• Basic computer proficiency to manage customer data and communications
• Prior experience in telesales or a similar role is a plus
• Ability to work collaboratively in an on-site team environment