Telecommunications Software Engineer

XTel is a next-generation telecommunications company delivering cloud-based communication solutions for modern businesses. Our platform enables companies to manage virtual phone systems seamlessly across mobile and web environments, eliminating the need for traditional hardware.

Powered by advanced technologies including Twilio APIs, real-time webhooks, and scalable cloud infrastructure, XTel provides intelligent communication features such as call forwarding, voicemail-to-email, IVR (interactive voice response), business greetings, call routing, and real-time call analytics.

Our system is built to integrate easily with third-party platforms through secure APIs, enabling automation, customization, and enhanced customer engagement. XTel empowers startups, enterprises, and global teams to communicate efficiently, scale effortlessly, and deliver professional customer experiences.

This is a full-time, on-site role located in the London Area, United Kingdom, for a Telecommunications Software Engineer.

The role involves designing, developing, and maintaining scalable telecom software solutions using modern cloud communication technologies. You will work with **Twilio services, RESTful APIs, and webhooks to build real-time voice and messaging systems.

The Telecommunications Software Engineer will:

• Develop and integrate telecom APIs (voice, SMS, SIP, VoIP)
• Implement webhook-based event handling for real-time communication flows
• Build and optimize call routing, IVR systems, and automation workflows
• Ensure system scalability, reliability, and security in cloud environments
• Collaborate with cross-functional teams to deliver high-performance communication solutions
• Stay up to date with emerging telecom and CPaaS technologies

• Strong proficiency in Software Development and Software Engineering principles
• Experience with telecommunications APIs (e.g., Twilio, VoIP, SIP)
• Solid understanding of REST APIs, webhooks, and real-time event-driven systems
• Knowledge of telecommunications protocols and cloud communication platforms (CPaaS)
• Familiarity with IVR systems, call routing, and voice infrastructure
• Understanding of wireless technologies and communication systems
• Experience with cloud platforms (AWS, Azure, or similar) is an advantage
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Bachelor's or Master's degree in Computer Science, Telecommunications Engineering, or a related field