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Telecalling Executive

0-5 Years
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  • Posted 12 days ago
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Job Description

  • Understand customer psyche and record both successful and unsuccessful sales methods
  • Handle huge volumes of inbound and outbound tele calling
  • Improve organisational efficiency through diligent observation skills as a tele caller 
  • Help the company grow by finding opportunities in customer requirements 
  • Resolve complaints, provide solutions and follow up with customers

Responsibilities

  • Memorise scripts and customise them for the clients as per the situation while tele calling
  • Foster relationships with existing clients, and build a rapport with potential clients
  • Make reports and documentation based on conversations that took place during tele calling
  • Report the analysis and observation to the team lead
  • Adhere to organisational guidelines and methodology while tele calling
  • Generate sales by making cold calls to active or old clients

Required skills and qualifications

  • Bachelor's degree or high school diploma
  • Strong communication skills and command of the English language
  • Previous experience in a tele caller job or similar role
  • Data entry skills to complement the tele calling work
  • Ability to close sales through the right negotiation skills

Preferred skills and qualifications

  • Research skills for tele calling and reaching out to new clientele
  • Proven track record of being a tele caller and conducting sales through the telephone
  • Ability to switch the communication style based on social cues and conversational hints
  • Knowledge of CRM software programs and telephone systems is a big bonus

About Company

We are Devploy, an innovative Edtech startup revolutionizing the world of freelancing by providing comprehensive workshops, webinars, and courses centered around development, deployment, cybersecurity, and computer science. Our primary goal is to equip individuals with the necessary skills and knowledge to excel in the world of freelancing and unlock a world of opportunities.

Education for the Future:

At Devploy, we believe that continuous learning is the key to success. Our expert instructors, who are industry leaders, bring their wealth of knowledge and experience to deliver cutting-edge content. Through our interactive and engaging sessions, we bridge the gap between theoretical concepts and real-world applications, enabling our learners to thrive in today's competitive freelance landscape.

Embracing Cybersecurity:

In an increasingly digital world, cybersecurity has become paramount. We understand the importance of protecting sensitive information and ensuring safe practices. Our dedicated courses on cybersecurity empower individuals with the skills and best practices needed to safeguard their digital assets, providing a solid foundation for a successful freelance career.

Fostering Innovation:

Devploy is committed to promoting creativity and innovation. We encourage our learners to think outside the box and embrace the latest technological advancements. Our workshops and webinars cover a wide range of topics, from app development to cloud computing, giving participants the tools they need to bring their ideas to life.

Global Networking Opportunities:

We recognize the significance of building a strong professional network in the freelance industry.

Through our events and courses, participants have the chance to connect with like-minded individuals, industry experts, and potential clients.

Job ID: 131252901

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Cold CallingLead GenerationCustomer ServiceSales Pitchcrm softwareData EntryActive ListeningObjection HandlingTime ManagementProduct Knowledge