Description
Note: Hindi language is compulsory for this job role
We are seeking a motivated Telecalling Executive to join our team in India. The ideal candidate will be responsible for engaging with potential customers, promoting our products and services, and providing excellent customer service. This role is suitable for candidates with 0-2 years of experience.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Handle inbound calls and respond to customer inquiries effectively.
- Maintain accurate records of customer interactions and transactions.
- Follow up on leads and manage customer relationships to ensure satisfaction.
- Collaborate with the sales team to achieve sales targets and enhance customer experience.
Skills and Qualifications
- Excellent verbal and written communication skills in English and regional languages.
- Ability to handle objections and provide solutions to customer issues.
- Basic computer skills and familiarity with CRM software.
- Strong interpersonal skills and a customer-oriented approach.
- Ability to work in a team and adapt to a fast-paced environment.
