Description
We are looking for enthusiastic and motivated Telecallers/Telesales representatives to join our team. This is an entry-level position suitable for freshers looking to start their career in sales and customer service.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Respond to customer inquiries and provide relevant information about offerings.
- Maintain accurate records of customer interactions and transactions.
- Achieve daily and monthly targets set by the management.
- Follow up with leads and prospects to convert them into sales.
- Gather customer feedback and report it to the management.
Skills and Qualifications
- Excellent verbal communication skills in English and local languages.
- Basic understanding of sales principles and customer service practices.
- Proficient in using computers and basic software applications like MS Office.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong persuasion and negotiation skills.
- Good listening skills and the ability to empathize with customers.
- Positive attitude and a willingness to learn.
- High school diploma or equivalent; a degree in any field is a plus.