Telecaller

Description

Note: Hindi language is compulsory for this job role

We are seeking a motivated Telecaller to join our dynamic team. The ideal candidate will be responsible for making outbound calls to promote our products and services, handling customer inquiries, and supporting our sales team in achieving their targets. This position is suitable for individuals with 0-2 years of experience in telecalling or customer service.

Responsibilities

• Make outbound calls to potential customers to promote products and services.
• Handle customer inquiries and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Follow up on leads and conduct surveys to gather customer feedback.
• Collaborate with the sales team to achieve monthly targets and objectives.

Skills and Qualifications

• Excellent communication skills in English and local languages.
• Proficiency in using telecommunication systems and software.
• Ability to handle rejection and maintain a positive attitude.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic computer skills, including MS Office and CRM software.