Telecaller

Position: Telecaller

Organization: Jitin Chawla's Centre for Career Development

Location: South Extension I, New Delhi

Employment Type: Full-Time, On-site

Apply Link: https://forms.gle/dkqsiHm9gTF1Mpj1A

Organization Overview

Jitin Chawla's Centre for Career Development is a premium career counseling and global university

admissions advisory firm with over 25 years of experience. We work with students on career clarity,

profile building, and admissions to leading universities across India and abroad.

Our work focuses on helping students and parents navigate career decisions while building strong

academic and extracurricular profiles for competitive university admissions.

Role Overview

We are looking for an enthusiastic and results-driven Telecalling Executive to join our team. The role involves engaging with prospective students and parents, explaining our services, managing leads, and driving enrollments through structured follow-ups and effective communication. The Telecalling Executive will play a key role in connecting inquiries with the counselling team and supporting the organization's student enrollment process.

Key Responsibilities

Lead Engagement & Telecalling

Contact prospective students and parents through calls to introduce JCCCD services.

Explain counselling programs, study abroad services, and career guidance offerings.

Address basic queries and guide leads toward booking counselling sessions.

Lead Management & Follow-ups

Maintain and update lead records within internal systems.

Conduct regular follow-ups with prospective students and parents.

Track lead progress and support conversion into enrollments.

Communication & Relationship Building

Build rapport with students and parents through professional communication.

Understand student requirements and connect them with the counselling team.

Ensure a positive experience for prospective students throughout the inquiry process.

Candidate Requirements

Strong communication skills in English and Hindi.

Self-driven, proactive, and responsible with the ability to learn quickly.

Prior experience in telecalling, student counselling, lead conversion, or sales roles preferred.

Comfortable interacting with students and parents over phone calls.

Work Schedule

Working Days: Tuesday to Sunday

Working Hours: 10:00 AM 7:00 PM

Weekly Off: Monday

Work Mode: On-site (South Extension Office, New Delhi)

Reporting Structure

Reports to: Counselling / Admissions Team

Compensation

Compensation will be based on experience and performance