Description
We are seeking a dynamic and motivated Female Telecaller to join our team. This role is ideal for freshers/entry-level candidates who are looking to start their career in sales and customer service. As a Telecaller, you will be responsible for making outbound calls, handling customer inquiries, and providing information about our products and services.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Handle incoming calls and provide information about products and services.
- Maintain accurate records of customer interactions and transactions.
- Follow up on leads and schedule appointments for sales representatives.
- Provide excellent customer service and support to enhance customer satisfaction.
- Achieve daily and monthly call targets set by the management.
Skills and Qualifications
- Excellent communication skills in English and Hindi.
- Strong interpersonal skills with the ability to build rapport with customers.
- Basic knowledge of MS Office (Word, Excel, PowerPoint).
- Ability to handle objections and provide solutions to customers.
- Strong listening skills and attention to detail.
- Ability to work in a fast-paced environment and meet deadlines.
