Telecaller cum Receptionist

Company Description

SpreadMe Digital Pvt Ltd is a globally distributed digital marketing agency specializing in Growth Marketing, SEO, and Paid Media. We are dedicated partners in driving brands success by delivering impactful strategies and measurable results. From building organic growth through SEO expertise to crafting targeted paid media campaigns, we help brands excel in the digital age. Our comprehensive approach extends across the marketing funnel, offering services such as content strategy, CRO, analytics, and more. At SpreadMe Digital, we are more than just a service providerwe are strategic allies for businesses looking to thrive in the digital landscape.

Role Description

Job description:

Location:Sargasan Gandhinagar, Gujarat

Job Type:Full-time / On-site

Job Role:

We are looking for an enthusiasticTelecallerto join our team. The ideal candidate will be responsible for connecting with students, explaining our courses, and helping them take the next step toward their career goals.

Responsibilities:

• Make outbound calls to potential students and explain course details.
• Maintain and update the database of leads.
• Follow up with interested prospects.
• Handle inbound queries with a positive and helpful attitude.
• Achieve weekly and monthly enrollment targets.

Requirements:

• Minimum qualification: 12th Pass or Graduate.
• Excellent communication and convincing skills.
• Basic computer knowledge.
• Previous experience in telecalling, counseling, or sales will be an added advantage.

Qualifications

• Strong Phone Etiquette and Receptionist Duties skills, with the ability to manage calls professionally and multi-task effectively.
• Proficiency in Clerical Skills and routine administrative tasks, including organizing documentation and scheduling appointments.
• Exceptional Communication and active listening skills to interact with clients, staff, and other stakeholders effectively.
• Excellent Customer Service abilities, with a client-focused approach to address and resolve inquiries promptly.
• Proficiency in office software and tools is desirable.
• A welcoming attitude, time management skills, and the ability to work independently and collaboratively in an office environment.
• High school diploma or equivalent required; a bachelor's degree or prior experience in a related role is a plus.