Tele Sales Executive

We are looking for a self-motivated Tele Sales Executive to manage inbound and outbound sales calls for our premium luxury furniture business. The ideal candidate must be confident, persuasive, and capable of handling customer communication entirely in fluent English. You will also be responsible for managing customer data and follow-ups using ERP and CRM systems.

Key Responsibilities

Handle inbound and outbound sales calls to prospective and existing customers.

Explain product features, premium materials, pricing, and value proposition of luxury furniture clearly and professionally.

Ensure all customer communication (calls, messages, emails) is in fluent English.

Qualify leads, understand customer requirements, and schedule appointments / showroom visits where applicable.

Maintain accurate records of calls, leads, follow-ups, and customer interactions in CRM/ERP.

Track leads through the pipeline and ensure timely follow-ups to improve conversions.

Coordinate with internal teams (sales, showroom, operations) to ensure a smooth customer experience.

Meet or exceed weekly/monthly sales targets and call KPIs.

Handle objections confidently and close sales with a consultative approach.

Requirements & Skills

Proven experience in tele sales / inside sales / customer sales calling (preferred).

Excellent spoken and written English is mandatory (fluent communication required).

Strong interpersonal skills with a confident, customer-focused approach.

Working knowledge of CRM tools and comfort using ERP systems for customer/order management.

Strong follow-up discipline, organization, and ability to manage multiple leads simultaneously.

Self-motivated, target-driven, and able to work independently with minimal supervision.

Interest in premium lifestyle products (luxury furniture/interiors) is a plus.

What We Offer

Opportunity to work with a premium luxury furniture brand.

Performance-based incentives.

Growth opportunities in sales and customer relationship management.