Tele Sales Executive

TELE SALES EXECUTIVE

• Handle inbound and outbound calls to existing and new customers to sell FMCG product lines.
• Respond to customer inquiries regarding products, prices, and availability.
• Process and follow up on the customer orders accurately.
• Maintain and update the customer database regularly.
• Follow up on outstanding payments and coordinate with the accounts team if necessary.
• Handle customer complaints and issues promptly and professionally.
• Achieve daily, weekly, and monthly sales targets as set by management.
• Coordinate with warehouse and logistics teams to ensure smooth delivery processes.
• Stay updated on market trends, competitor offerings, and product knowledge.

REQUIREMENTS

• 5+ years of experience in the same industry.
• Degree or diploma in marketing, business, or related fields.
• Excellent communication skills (both verbal and written).
• Strong persuasive and negotiation skills.
• Basic computer skills and familiarity with CRM software.
• Goal-oriented with a strong desire to meet and exceed targets.