Job description
Role & responsibilities
- Provide Technical and Consultative assistance to Sales. Get an understanding of technical specifications on the client architecture
- Assist in completion of Technology sections in RFI/RFP/RFQ as required
- Document and handover technical specifications for Post Sales implementation
- Drives accountability in cross functional IT teams during solutioning
- Up to date with Market on cloud practices, technology stack, products and services within the Contact center industry
Preferred candidate profile
- Bachelor's Degree or Equivalent with 2+ years experience.
- Basic knowledge on telecommunications and networking.
- Has built best practices in business process and created repeatable playbook
- Can lead multidisciplinary cross functional teams or projects
- Can handle multiple campaigns/projects at the same time
- Can review and write technical documentation including client-facing collaterals
Perks and benefits
- Salary best in industry
- Hybrid
