I
Technology analyst
Job Description
Technology->Digital Marketing Platforms->SmartCommunications
Design and develop customer communication templates using SmartCOMM. Create and maintain correspondence for letters, statements, policies, invoices, notices, and customer communications. Configure document composition, formatting, and content management solutions. Integrate SmartCOMM with enterprise applications and backend systems. Develop and maintain business rules, workflows, and document generation processes. Perform template enhancements, defects fixing, and production support. Collaborate with business analysts and stakeholders to gather requirements. Conduct unit testing, system testing, and support UAT activities. Ensure compliance with branding, regulatory, and customer communication standards. Prepare technical documentation and implementation guides.
Design and develop customer communication templates using SmartCOMM. Create and maintain correspondence for letters, statements, policies, invoices, notices, and customer communications. Configure document composition, formatting, and content management solutions. Integrate SmartCOMM with enterprise applications and backend systems. Develop and maintain business rules, workflows, and document generation processes. Perform template enhancements, defects fixing, and production support. Collaborate with business analysts and stakeholders to gather requirements. Conduct unit testing, system testing, and support UAT activities. Ensure compliance with branding, regulatory, and customer communication standards. Prepare technical documentation and implementation guides.
More Info
Key Skills
SmartCOMM
document composition
About Company
Skills:
content migration , IBM Content Navigator (ICN), Ibm Case Manager, Archival, Workflows, Metadata models, Governance policies, Business Processes, Document lifecycle management, Access controls, Document repositories, Content stores, Security models, Case management applications, Records Management, IBM FileNet Content Manager, Process Engine, Digitization
Skills:
Technical Documentation, Unit Testing, System Testing, content management solutions, template enhancements, SmartCOMM, business rules workflows, document composition