Job Title
Technical Writer - User Documentation
Job Description
Works as technical writer focusing on delivery of IFU end customer documentation / service documentation.
Your Role
- Ensures that the required end-user documentation is written and delivered according to the project deadlines, thereby ensuring the planned product release.
- Proactively and continuously collects all necessary information for documentation activities: input documents, organizing discussion/meetings with one or more of the SMEs.
- Transform the collected input effectively and efficiently into user documents.
- Willingness to work on systems hands-on & highly self-motivated.
- Take end to end ownership of assigned manual to deliver, gathers the required support/inputs
- Proactively organize review of the written document(s) with SMEs involved, handle comments and obtain approval from CFTs.
- Prepare the documents for translation/localization after documentation.
- Create the master deliverables and release to Agile/Windchill/Philips website and support sites after receiving the final translated files
- Create, maintain, and communicate the overall project plan and status to the management and cross functional teams
To succeed in this role, you'll need a customer-first attitude and the following
- The successful candidate will have a degree in Technical Communication / Life Sciences / Engineering / English or the equivalent and have 5 + years of experience as a Technical Writer in a related domain such as Healthcare, medical devices etc.
- Broad technical knowledge of medical devices/products and clinical applications and with hands-on experience in using them.
- Good skills in the areas of writing and is conversant about English grammar & Technical Writing
- Must have experience in using Adobe suite of products such as Adobe FrameMaker, InDesign, Photoshop and Acrobat.
- Must have structured authoring experience with any of the XML/DITA-based Content Management Systems (CMS) such as Schema ST4 with XMetaL or any other editor.
- Excellent teamwork and project management skills
- Self Starter and ability and desire to continuously learn.
- Strong command of the English Language with excellent communication skills.
- Certification in technical writing or regulatory affairs is a plus.
How We Work At Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our Hybrid Working Model Is Defined In 3 Ways
We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
