Who is Forcepoint
Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place we want you to bring your own energy to help us create a safer world. All we're missing is you!
- Build a close collaborative relationship and confidently engage with product management, product enablement, product development, and QA teams to quickly build in-depth knowledge of Forcepoint products and solutions.
- Research, develop, and write content for highly complex cybersecurity products which include administration manuals, user documentation, online-help systems, KB articles, installation guides, product tutorials, and videos.
- Interview engineers, developers, and other technical experts to become familiar with the product technology and development methods.
- Use products hands on, as necessary, to exercise product features and functionality in virtual lab environments.
- Author, edit, and publish a wide variety of technical materials that convey the vision and use cases of product and service capabilities.
- Contribute to standards, conventions, processes, and doc tools efforts as required.
- Working in an agile/scrum development environment, ensure deliverables are produced to plan - by delivery train or release - and are high quality, and are effective for the intended audience, and follow brand, voice, and style guidelines.
Education
BTech/MCA/MSc/BCA/B.Sc. preferably in Computer Science/IT or ECE/EE.
Mandatory Skills
- Excellent written English language skills.
- Excellent team player, ability to adapt to a fast-paced work environment and flexible nature.
- Strong time management skills and ability to juggle multiple projects flexibly.
- Demonstrate persistence, perseverance, and overcome obstacles measure self against standard of excellence take sound, calculated risk to accomplish goals.
- Strong quality focus in the work delivery.
Desirable Skills
- Knowledge of networking and security domains at least to a college curriculum level.
- Ability to use Linux systems will be highly desirable.
- Basic exposure to XML technologies (XML/XSLT/XSD), CSS, HTML.
- Experience using documentation tools like Oxygen XML Author, any version control or content management tools - SVN, Git etc. will be a plus.
- Graphics skills in using screen capture tools, basic graphics editing etc.
- Familiarity with using corporate writing style guides will be a plus.
Work Experience
Content writing experience in the software industry between 3-6 years is desirable.
Company Culture
- Fast-paced work environment where things are changing dynamically in response to business needs.
- Immense learning opportunity on new technologies in the data security domain.
- Global team culture with opportunity to work with colleagues located in different geographies.
- Excellent career growth opportunity.
- Fun loving and supportive team culture where you will make friends while working on some of the most challenging projects and initiatives.
