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Technical voice process || Tech support

4-9 Years
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  • Posted 20 days ago
  • Over 100 applicants
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Job Description

We are hiring Technical Voice Process professionals for a leading MNC. The ideal candidate will have a background in technical support and troubleshooting, with excellent communication skills. If you are an immediate joiner and are comfortable with rotational shifts, we encourage you to apply.

Roles & Responsibilities

  • Provide technical support and assistance to customers via a voice process.
  • Perform troubleshooting to diagnose and resolve technical issues.
  • Maintain a high level of professionalism and courtesy in all customer interactions.
  • Ensure a positive customer experience and strive for first-call resolution.

Required Candidate Profile

  • Experience: Must have relevant experience in troubleshooting and technical support.
  • Skills:Excellent communication skills are mandatory.
  • Availability: We are looking for immediate joiners.

Additional Information

  • Work Schedule:Rotational shifts, including night shifts.
  • Work Arrangement:Work From Office (WFO).
  • Work Location: Hyderabad.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Do you want the best people to join your team WSNE Solutions is the only place to turn. We have been linking top businesses with the most talented applicants across all industries for more than ten years. We provide a variety of staffing and talent acquisition services, from executive search to temp staffing to company branding and marketing, with a team of 150 skilled recruiters. Additionally, we specialise in passive applicant sourcing, foreign recruitment, and diversity and inclusion recruiting. Finding the ideal employee requires more than just matching abilities to a job description, as we at WSNE Consulting are aware. Finding someone with the appropriate personality, beliefs, and cultural fit is important. Because of this, we employ a consultative approach to hiring, learning about the requirements and character of your business before assisting you in locating the applicant who will make your company successful. Therefore, why pick WSNE Consulting You won't find a more individualised hiring strategy anywhere else than with us because of our unmatched expertise, dedication to diversity and inclusion, and unmatched expertise. To find out more about how we can assist you in hiring your next top employee, get in touch with us immediately.

Job ID: 124373409