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Glowtouch Technologies Private Limited

Technical Support Voice - Diya Systems

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  • Posted a month ago
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Job Description

Job description

Responsibilities:

  • Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
  • Provide technical support for level-one escalation issues via help desk.
  • Should multitask and meet specific goals set by supervisors and the managers.

Qualifications:

  • Diploma,Graduates Post Graduates

Skills:

  • Excellent written and verbal communication skills in the English language.
  • Able to speak in Hindi(added advantage)
  • Ability to work well with a team in a fast-paced, constantly changing environment
  • Outstanding customer service skills and a dedication to provide a great customer service
  • Reliable to work in rotational shifts and to complete work as per expectations.
  • Ability to multi-task and meet specific goals set by supervisors and management.

Role:Technical Support - Voice / Blended

Industry Type:IT Services & Consulting

Department:Customer Success,Service & Operations

Employment Type:Full Time, Permanent

Role Category:Voice / Blended

Date Posted: 20/01/2025

Job ID: 104644487

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