Technical Support Specialist

Shashwath Solution

Bengaluru

1-6 Years

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Posted a month ago
Over 200 applicants

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Job Description

We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services.
Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions.
You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role.

Qualifications:

Any Bachelors degree with excellent communication
Basic knowledge of operating systems and networking concepts
Ability to work in a fast-paced environment
Problem-solving mind-set and a customer-first attitude

More Info

Job Type:

Permanent Job

Industry:

Human Resources

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Shashwath Solution

We are a young, dynamic IT solutions and umbrella services company. System Audit is our thrust area and we have expanded our sphere to include various aspects of the same in our business endeavor. Founded on a vast IT experience, Shashwat is a technically sound and professionally reliable company with long term business relations as its singular objective. Our key differentiation in Audit space is our sound technological knowledge which helps us go beyond merely identifying and pinpointing the discrepancies. We give solutions In a short span of time since inception, we have earned the trust of customers across Maharashtra and our customers include business enterprises, educational institutes, banks and IT companies of repute.

Job ID: 118653223

Jobs by Skill - IT