Technical Support Executive

- The L1 Technical Support Executive will be responsible for providing technical assistance and support to customers via telephone and email.

- Solve basic technical problems and provide accurate information to customers regarding software and hardware issues.

- Identify and escalate complex issues to the appropriate teams for further resolution.

Candidate Qualifications:

- 10+3 years Diploma/ Any Graduates

Required Skills:

• Fluent in Hindi and English (Versant Level 4)
• Computer/Laptop Hardware knowledge
• Good knowledge of hardware and technical terms