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Technical Support Executive

1-4 Years
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  • Posted 12 days ago
  • Over 100 applicants
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Job Description

Experience/Qualifications Required

  • Must be a Graduate , Technical degree preferred
  • 1-3 years of experience with International Technical Support Center, Enterprise Support is

preferred

  • Experience in troubleshooting software on Windows and /or Mac operating systems.
  • Technical Support or implementation experience, supporting enterprise software solutions.
  • Experience working in a team environment, managing a diverse workload
  • Outstanding written & verbal communication skills in English with a neutral accent
  • Experience in one or more of the following additional areas: Database technology (SQL); Web

technology (HTML,JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS)

  • Ability to multi-task and perform effectively under pressure
  • Excellent analytical skills and ability to navigate challenging situations in a professional

manner.

  • General cultural awareness, particularly for agents who are supporting customers in a region

other than the onetheyre located in (e.g. ability to detect & understand different regional

accents, general knowledge of what thecapital of the country is, the main cities or regions etc.


More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients' staffing initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services.

Job ID: 132805865