Technical Support Executive

Pioneer e Solutions

Delhi

2-5 Years

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Posted 2 days ago
Over 50 applicants

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Job Description

Providing technical assistance and support, via phone, email, chat or in person.
Troubleshooting technical issues and providing guidance and solutions to resolve them.
Collaborating with other technical support staff or departments to resolve complex technical issues.
Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates.
Documenting technical support procedures and best practices for the knowledge base.
Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement.
Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail

More Info

Job Type:

Permanent Job

Industry:

Electronic Design Automation (EDA)

Role:

Network Administrator

Function:

IT/Software Development - Network Administration/Security

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Pioneer e Solutions

PIONEER E SOLUTIONS PVT LTD , an innovation and technology services network that helps our client base and associates to imagine and utilize products & services over the connected world. Bringing together the deep understanding of delivery oriented approach and ICT expertise in a creative manner for user experience prowess by design.

Job ID: 112506861

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