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Technical Support Executive

2-5 Years
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  • Posted 16 days ago
  • Over 50 applicants
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Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to customer queries via phone, email, or chat in a timely and professional manner.
  • Diagnose and troubleshoot technical problems and escalate complex issues to higher-level support if needed.
  • Install, modify, and repair computer hardware and software.
  • Maintain logs of issues and solutions to identify recurring problems and improve support processes.
  • Collaborate with internal teams to ensure customer satisfaction and timely resolution.
  • Guide customers through step-by-step solutions and provide product usage instructions.

More Info

Job Type:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Manning Consulting is a proactive Executive Search firm based in New Delhi, dedicated to helping organizations enhance productivity through the effective use of human resources. We specialize in senior management and leadership recruitment across niche domains, including Analytics, Actuarial Science, Investment and Business Research, Foreign Languages Consulting, Digital Automation, and Robotics. Our focused approach ensures we connect top-tier talent with the right opportunities, driving growth and long-term success for our clients.

Job ID: 123845799