Technical Support Executive L2

Dear Candidate,

Greetings from our team!

We are urgently hiring for the position of Technical Support Executive L2 for our Bangalore location. If you have strong IT support experience and are available to join immediately, this is a great opportunity for you.

Limited Openings Only 2 Positions Available!

Job Details:

• Role: Technical Support Executive L2
• Location: Kothanur, Bangalore
• Shift: US Shift with rotational offs
• Salary: Up to 6 LPA
• Joining: Immediate joiners only (No notice period | No relocation)
• Interview Mode: Walk-in Interview

Key Responsibilities:

• Provide technical support via phone, email, and chat (Microsoft Teams)
• Troubleshoot hardware & software issues
• Resolve tickets using tools like Autotask, ConnectWise, Zendesk
• Maintain proper documentation of incidents
• Ensure quick and efficient issue resolution

Required Skills & Experience:

• Bachelor's degree in Computer Science / IT / related field
• 25 years of experience in Technical Support / IT Helpdesk
• Strong knowledge of Windows OS, Office 365, Networking & Active Directory
• Experience with remote desktop tools & ticketing systems
• Excellent communication and problem-solving skills
• 
  

Immediate Action Required:

• WhatsApp your resume for faster response
• Direct calls will be prioritized

Contact HR:

Alisha 7338191537

Siddhant 7411573630

Only serious candidates who can join immediately are requested to apply.

We look forward to connecting with you!