Technical Support Engineer

Tek Ninjas Private Limited

Hyderabad

2-4 Years

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Posted a month ago
Over 100 applicants

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Job Description

Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell.
Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
Familiarity with AWS, Azure, VMWare, Amazon EC2 including appropriate template types (ARM templates, CFT)
Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
Strong troubleshooting/root cause isolation skills
Demonstrated creative problem-solving approach and strong analytical skills
Must be proficient with analyzing log files and standard debugging concepts.
Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
Excellent communication skills (verbal and written).
Must have a bachelors degree in computer science or a related field (or equivalent degree and experience)
2+ years providing customer-facing technical support (Web-based products or e-commerce preferred)
Good Communication Skills

More Info

Job Type:

Permanent Job

Industry:

Information Services

Role:

Software Engineer /Programmer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Tek Ninjas Private Limited

Service-oriented company built with a motto "Right Partners In Your Success". - a WBENC Certified Company Embracing Technologies Or By Helping Our Customers Fill Resources ; We Are NINJAS In Every Rightful Manner! Come Join Us And Be Our Part Of The Family.

Job ID: 130015659

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