Technical Support Engineer

Tech Mahindra Limited

Hyderabad

3-8 Years

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Posted 17 days ago
Over 200 applicants

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Job Description

Strong personal commitment to quality and customer service
Experience with relational databases (e.g. MySQL, Oracle)
Java experience- ability to read and understand object oriented design principles and memory management
Experience in one (or more) scripting languages-
JavaScript is preferred. Python or Perl-plus
Advanced Unix/Linux experience
Ability to analyze java heap dumps as well as thread dumps
Working knowledge of the components in a web applications stack.
Experience diagnosing performance degradation (e.g. explain plans, database tuning)
Strong teammate with high level of commitment and excellent communication skills

Desired Skills

The following additional skills are preferred but not required:

Understanding of Web Services, JDBC, ODBC
Understanding of TCP/IP and Networking knowledge
Experience with Splunk
Understanding of remote administration via SSH, SNMP, WMI, Powershell
A fundamental understanding of ITSM, ITIL, and/or CMDB

More Info

Job Type:

Permanent Job

Industry:

Software

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Tech Mahindra Limited

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Job ID: 133330385

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