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Technical Support Engineer

  • Posted 3 months ago
  • Over 200 applicants have applied

Job Description

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware

Qualifications

  • 1 years of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

Interested Candidates can share their cvs on 9870302647

Job Location: Noida Sec-81

Package: 4.75 LPA

More Info

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About Company

Job ID: 145164381

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