Technical Support Engineer
Technical Support Engineer
Mahindra Satyam- Posted 3 months ago
- Over 300 applicants have applied
Job Description
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
- 1 years of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
Interested Candidates can share their cvs on 9870302647
Job Location: Noida Sec-81
Package: 4.75 LPA
More Info
About Company
Skills:
Google Cloud Platform (GCP), Large Language Models (LLMs), Machine Learning, Artificial Intelligence, Deployments, Integrations, Microsoft Azure, AWS, Generative AI, Cloud platforms, Chatbots, AI/ML models, Generative AI APIs, Troubleshooting, Advanced troubleshooting tools and techniques, AIML concepts and technologies, Technical Support, Cloud or hybrid cloud environments
Skills:
Troubleshooting Skills, FSTD maintenance operations, Compliance Audits, Authority FSTD Certification, simulator hardware architecture
Skills:
Linux, Networking, Containers, systemd, Slurm, database-backed services, cgroups, MUNGE, HPC integration technologies, Apptainer, Pyxis, Enroot, Singularity
Skills:
security tools , Incident Management, Windows Server Administration, Networking, Linux System Administration, Virtualization, Firewall Configurations, Azure Defender, Microsoft Sentinel
Skills:
Web Services, Postman, Apis, Windows OS, ISP and firewall concepts, computer networking fundamentals