Technical Support Engineer - AV

Power Bridge

Bengaluru, India

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Posted a day ago
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Job Description

We are looking for a Technical Support Engineer AV to provide first-level support for Audio-Visual systems across meeting rooms, conference halls, and collaboration spaces. The role involves installation assistance, troubleshooting, and ensuring the seamless operation of AV equipment to support business meetings and events.

Requirements

Key Responsibilities

Provide L1 technical support for AV systems, including projectors, displays, video conferencing tools, microphones, speakers, and control systems
Set up and support meeting rooms, conference calls, webinars, and live events
Troubleshoot basic hardware, software, and connectivity issues related to AV equipment
Coordinate with internal IT teams and external vendors for escalated AV issues
Perform routine checks, testing, and preventive maintenance of AV systems
Ensure proper cabling, power connections, and equipment placement
Assist users with AV tools such as Zoom, Microsoft Teams, Webex, etc.
Maintain inventory and documentation of AV equipment and issues
Ensure adherence to company safety and quality standards

Required Skills & Qualifications

Basic understanding of Audio-Visual systems and components
Knowledge of video conferencing platforms and collaboration tools
Familiarity with microphones, mixers, speakers, cameras, and displays
Basic networking knowledge (LAN, HDMI, VGA, USB, IP-based AV)
Good troubleshooting and problem-solving skills
Strong communication and customer support skills

Educational Qualification

Diploma / Bachelor's degree in Electronics, IT, Networking, or related field
Relevant AV or IT support certifications are a plus

Benefits

Health insurance coverage for employee, Spouse, and Kids.
Long-term benefit savings plan with employer matching contributions.
Opportunities for professional development and advancement within the organization.