Technical Support Analyst

Who We Are

At Mortgage Cadence, we focus on creating the best loan origination system (LOS) available. The Mortgage Cadence Platform (MCP) is your all-in-one solution, whether you need a pre-configured or highly-customizable platform.

MCP's end-to-end LOS includes our top-rated point-of-sale, with an open architecture and robust APIs for seamless integration of niche technologies. Automated workflows and intuitive design tools deliver a customizable, outstanding experience for both borrowers and users.

https://www.mortgagecadence.com/

Job Description

• Advanced troubleshooting skills, detail-oriented, quick learner
• Deep knowledge of web technologies
• SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc.
• Strong communication skills
• Ability to multi-task and dynamically prioritise issues
• Passionate about security and risk mitigation
• Focus on quality and efficiency
• 2+ years in a prior technical support role preferred
• Mortgage Knowledge recommended but not imperative