Job Description

Company Description DRP POWER SOLUTION PVT LTD. is a trusted provider and distributor of advanced battery and energy solutions, with a core focus on Lithium-Ion cells for EV, automotive, energy storage, and industrial applications. As a PAN-India Authorized Distributor of Samsung SDI, the company delivers reliable supply and responsive support through distribution and warehousing hubs in Delhi and Chennai. Its portfolio covers cylindrical Lithium-Ion cells used in electric vehicles, two- and three-wheelers, battery packs, power tools, and industrial equipment.

DRP POWER SOLUTION emphasises long-term partnerships with EV manufacturers, automotive OEMs, battery pack makers, energy storage firms and industrial customers by offering dependable products and application-focused solutions. The company is committed to supporting India's transition to electric mobility and cleaner energy with advanced, future-ready energy technologies.

Role Description

The Technical Specialist role is a full-time, on-site position based in West Delhi. The technical specialist will provide hands-on technical support for battery and energy solutions, including diagnosing issues, performing troubleshooting and coordinating resolutions for customer applications. Responsibilities include responding to technical inquiries, assisting customers with product selection and integration, preparing technical documentation and supporting the sales team with application-specific insights. The role involves working closely with Suppliers, EV manufacturers and industrial clients to ensure proper installation, performance optimisation and after-sales technical service. The Technical Specialist will also contribute to continuous improvement by analyzing field data, identifying recurring issues, and collaborating with internal teams to refine solutions.

Qualifications

Candidates should possess strong Analytical Skills for problem diagnosis, performance assessment, and data-driven decision-making.
Candidates should have strong troubleshooting and Technical Support skills to resolve product, system, and application-level issues efficiently.
Candidates should have strong communication and Customer Service skills to engage with clients, explain technical concepts clearly, and build long-term relationships.
Relevant experience in batteries, energy storage, EV systems, or electrical/electronic engineering support is beneficial.
Diploma or degree in Electrical, Electronics, Mechanical, or related engineering field is preferred.
Ability to work on-site in West Delhi, collaborate with cross-functional teams, and manage multiple customer cases simultaneously.
Proficiency with basic diagnostic tools, safety practices for handling Lithium-Ion batteries, and familiarity with EV or energy storage applications is an advantage.