Technical Service Sales Specialist

We are seeking a Technical Service Sales Specialist to effectively support the sales of our BPS Instrument Service offerings, with a strong focus on Installations, SAT, and INSO projects. The ideal candidate will be responsible for sales results on mid-size and large accounts, developing strong customer relationships within an assigned customer base. This role requires close partnership with various internal teams, a high level of customer focus, and the ability to use a CRM system (SFDC) to manage activities and achieve sales targets.

Main Responsibilities & Tasks

• Promote our service offerings and products to achieve sales and revenue targets.
• Identify new business opportunities aligned with the organization's growth strategy.
• Actively use SFDC to manage and document leads, opportunities, and all customer interactions.
• Analyze SFDC data to identify customer insights, track sales performance, and build effective account plans.
• Review service quotes for accuracy and compliance to service level parameters, submitting offers for legal review as required.
• Act as a liaison from service sales to INSO teams and develop opportunities for INSO sales projects.
• Work closely with cross-functional teams to create successful strategies and gain business.
• Manage and build strong, long-term customer relationships.
• Assess and analyze customer needs to generate leads and suggest appropriate solutions.
• Coordinate and participate in marketing activities to support sales goals.

Qualifications

• Academic degree in life sciences or engineering. A higher level of education is beneficial.
• Proven field sales experience, preferably with a background in a laboratory or process-based environment in Life Science.
• Willingness and ability to travel frequently.

Skills

• Hands-on knowledge and proactive usage of SFDC and other CRM tools.
• Excellent communication and negotiation skills.
• Self-motivated, energetic, and results-oriented.
• Excellent organizational and personnel management skills, with a high customer focus.
• Good teamwork skills and a proven ability to work with cross-functional teams.
• Proven software skills, including Microsoft Office.