The Technical Project/Program Manager will lead the planning, execution, and delivery of complex technology initiatives while managing high-impact cross-functional programs across the organization. This role requires strong technical depth, SaaS project experience, and the ability to partner directly with founders to convert strategic vision into operational execution. Candidates must be graduates from top-tier engineering or technology institutions.
Key Responsibilities
- Define project/program scope, objectives, timelines, and deliverables; maintain plans, schedules, and cross-functional roadmaps.
- Work closely with founders to identify, prioritize, and execute strategic, organization-wide initiatives.
- Translate founders vision into actionable project plans with clear ownership and measurable outcomes.
- Drive alignment across engineering, product, design, customer success, sales, marketing, finance, and operations.
- Lead cross-functional workstreams and act as a central coordination point between founders and functional leaders.
- Provide founders with structured updates, risk assessments, and data-driven recommendations for decision-making.
- Manage dependencies, streamline workflows, and ensure accountability across teams.
- Translate business requirements into technical tasks and support engineering teams with architecture and integration decisions.
- Oversee delivery of SaaS products, features, and integrations, including cloud deployments, releases, and versioning.
- Ensure product reliability, scalability, and performance align with SaaS best practices.
- Collaborate with customer success and product teams to improve onboarding, adoption, and customer experience.
- Serve as the primary contact for clients and internal stakeholders; communicate updates, risks, and blockers clearly.
- Lead sprint ceremonies, planning sessions, retrospectives, and cross-team discussions.
- Track budgets, optimize resource allocation, and forecast capacity across project phases.
- Establish program governance, efficient processes, and operational excellence across teams.
Required Qualifications
- Bachelor's or Master's degree from a top-tier engineering or technology institution (IITs, NITs, IIITs, BITS, or equivalent global universities).
- 48 years of project management experience, including at least 2+ years managing SaaS-based projects or platforms.
- Strong understanding of SDLC, Agile/Scrum, DevOps practices, and cloud technologies (AWS/Azure/GCP).
- Proven ability to manage cross-functional technical teams.
- Excellent communication, stakeholder management, leadership, and analytical skills.
- Proficiency with project/program management tools (Jira, Asana, Trello, MS Project, etc.).
Preferred Qualifications
- Certifications such as PMP, PRINCE2, CSM, or equivalent.
- Experience with microservices, APIs, data engineering, or enterprise SaaS solutions.
- Familiarity with CI/CD automation and cloud-native architectures.
- Experience managing distributed or remote teams.
