Summary:
We are seeking a skilled professional to manage and improve our supply chain partner integrations. This role involves onboarding new partners, managing integration testing, and ensuring the health and reliability of vendor integrations.
Responsibilities:
- Onboard new supply chain partners (OEMs, ODMs, Rack Integrators, VMIs) onto SC.os.
- Build and implement EDI and ERP integrations for new vendors.
- Manage partner-side integration testing.
- Drive go-live for new feed types.
- Develop repeatable onboarding playbooks.
- Conduct partner technical enablement sessions.
- Own health, reliability, and continuous improvement of all active vendor integrations.
- Manage feed health across Inventory, Manufacturing, Shipments, and Assets domains.
- Resolve data quality issues and maintain SLA compliance.
- Perform SLA miss triage and escalation.
- Maintain end-to-end feed health visibility across all integrated partners.
Required Skills:
- Technical Skills:
- EDI Protocols Expertise: EDI-830 (Forecast), EDI-204 (Transportation Booking), EDI-856 (Advanced Shipment Notification), EDI transformation and mapping.
- ERP Systems Experience: SAP (particularly SAP MRP planner output feeds), Oracle, Direct ERP-to-ERP integrations.
- Supply Chain Systems Integration: Experience with supply chain data integration, understanding of inventory, manufacturing, shipments, and assets data flows, knowledge of OEM, VMI, RI, and 3PL ecosystems.
- Data Quality Management: SLA monitoring and compliance, feed health management, root cause analysis for data quality issues, data accuracy, timeliness, completeness, and consistency validation.
- Integration Patterns: System-to-system connectivity, API-based integrations, real-time data exchange mechanisms.
- Operational Skills:
- Vendor relationship management.
- Technical troubleshooting and problem-solving.
- Documentation of integration processes.
- Performance monitoring and reporting.
- Escalation management.
- Soft Skills:
- Strong communication skills for vendor engagement.
- Ability to work in a fast-paced, high-volume operational environment.
- Collaboration with cross-functional teams (Inventory, Manufacturing, Shipments, Assets).
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