Technical Program Manager

Location : Gurugram

Experience: 5+ years

Role Expectations:

• Lead the planning and flawless execution of projects by coordinating internal resources and third-party vendors.
• Ensure timely delivery of all projects, adhering strictly to scope, budget, and quality parameters.
• Define project scope, objectives, and deliverables, engaging all relevant stakeholders and ensuring technical feasibility.
• Develop and maintain detailed project plans, tracking progress, milestones, and dependencies.
• Manage resource availability and effective allocation to ensure smooth project execution.
• Handle changes to project scope, schedule, and cost using structured change control mechanisms.
• Monitor and report project performance using appropriate tools and KPIs; escalate issues to management as required.
• Build and maintain strong working relationships with clients, vendors, and internal stakeholders.
• Conduct regular meetings with clients to gather requirements, clarify expectations, and communicate project progress.
• Identify and mitigate project risks through effective risk management strategies.
• Ensure strict adherence to project delivery processes and drive best practices across multiple engagements.
• Prepare and maintain comprehensive project documentation throughout the lifecycle.
• Monitor budgetary performance and make necessary adjustments based on financial analysis.
• Deliver training to business and technical teams to ensure smooth adoption and efficient management of implemented solutions.

Qualifications:

• 10 years of overall experience with minimum 5 years of experience in technical program management.
• Proven experience in managing end-to-end IT software project deliveries.
• Strong domain knowledge in Telecom and/or Banking.
• PMP certification is mandatory.
• Proficiency in project management tools such as Jira, Microsoft Project (MPP), and MS Office Suite including PowerPoint.
• Strong client-facing skills with the ability to influence, negotiate, and manage stakeholder expectations effectively.
• Detail-oriented with strong organizational and multitasking skills.
• Excellent communication skills – both verbal and written