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Job Description

Position - Technical Officer

Location - Navi Mumbai

Education - Master's degree in Microbiology, Biotechnology, Molecular Biology, or a related life sciences discipline.

Who Are We

HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Key Responsibilities

Laboratory Operations

  • Perform sample receipt verification, quality control assessment, and documentation.
  • Execute laboratory procedures including sample preparation, library preparation, and QC processes.
  • Operate sequencing instruments and ensure proper pre-run checks, run monitoring, and post-run documentation.
  • Troubleshoot technical and instrument-related issues and coordinate resolution with technical support teams.

Workflow & Project Coordination

  • Plan daily and weekly laboratory runs based on testing schedules and sample priority.
  • Coordinate with internal teams to ensure smooth workflow from sample intake to report release.
  • Track sample status, test progress, and turnaround timelines.
  • Escalate delays or deviations promptly to relevant stakeholders.

Data & Reporting

  • Monitor data generation quality and flag low-output or quality concerns.
  • Coordinate with bioinformatics teams for data processing, analysis, and deliverables.
  • Review analytical outputs and assist in report validation prior to release.
  • Ensure secure data handling, storage, and sharing with authorized stakeholders.

Client & Cross-Functional Communication

  • Address technical queries related to samples, testing, and data deliverables.
  • Liaise with internal teams including sales, technical, and R&D for requirements and clarifications.
  • Provide status updates and technical explanations to internal stakeholders as required.

Documentation & Compliance

  • Maintain accurate records for all laboratory processes, runs, QC logs, and instrument usage.
  • Ensure compliance with laboratory quality standards, accreditation requirements, and SOPs.
  • Assist in audits, validations, and quality improvement initiatives.

Inventory & Resource Management

  • Monitor reagent and consumable inventory levels.
  • Raise purchase requirements and track procurement to avoid workflow disruption.
  • Ensure proper storage and handling of laboratory materials.

Qualification

  • Master's degree in Microbiology, Biotechnology, Molecular Biology, or a related life sciences discipline.
  • Minimum 35 years of experience in a diagnostic or molecular laboratory setting.

Required Skills & Competencies

  • Strong understanding of molecular biology techniques and sequencing workflows.
  • Hands-on experience with laboratory instruments and QC processes.
  • Excellent documentation and data management skills.
  • Problem-solving ability and technical troubleshooting expertise.
  • Strong communication and coordination skills.
  • Ability to manage multiple projects and meet strict timelines.

Skills: bioinformatics,biotechnology,communication,client interraction

More Info

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About Company

Job ID: 143750457