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Infinite Computer Solutions

Technical Lead

Infinite Computer Solutions
Hyderabad, India
6-10 Years
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Job Description

Job Description

Role Summary

We are looking for a highly skilled ServiceNow Technical Lead having up to 8 years experience with strong hands-on development and debugging expertise. The ideal candidate must have deep platform knowledge, proven experience with Flow Designer, and mid-to-advanced integration capabilities. Exposure to telecom domain projects and Telecom Service Management (TSM) will be a strong advantage.

Key Responsibilities

  • Lead end-to-end design, development, and delivery of ServiceNow solutions.
  • Provide technical leadership and mentorship to developers and junior team members.
  • Design and implement scalable, maintainable solutions using ServiceNow best practices.
  • Perform advanced debugging, root cause analysis, and performance optimization.
  • Develop and manage workflows using Flow Designer (mandatory).
  • Build and manage integrations with external systems (REST/SOAP, APIs, MID Server, etc.).
  • Ensure adherence to coding standards, governance, and platform guidelines.
  • Collaborate with stakeholders to translate business requirements into technical solutions.
  • Participate in code reviews, release management, and deployment activities.

Mandatory Skills

  • Strong hands-on experience in ServiceNow development:
  • Business Rules, Script Includes, Client Scripts, UI Actions, ACLs and Service Portal
  • Deep understanding of ServiceNow platform architecture and core modules (ITSM)
  • Strong debugging and troubleshooting skills (logs, transactions, performance issues)
  • Mandatory expertise in Flow Designer (complex flows, sub flows, error handling)
  • Integrations: REST & SOAP APIs
  • Integration Hub
  • Web services, authentication mechanisms (OAuth, Basic, etc.)
  • Strong knowledge of update sets and instance management

Good to Have

  • Telecom domain project experience
  • Exposure to Telecom Service Management (TSM)
  • Experience with Performance Analytics and Reporting
  • Familiarity with Agile/Scrum methodologies
  • Prior experience in a Technical Lead or senior developer role
  • ServiceNow certifications (CSA, CAD preferred)

Key Competencies

  • Strong analytical and problem-solving mindset
  • Ability to handle complex technical scenarios independently
  • Excellent communication and stakeholder management skills
  • Ownership mindset with delivery focus

Qualifications

BE

Range Of Year Experience-Min Year

6

Range Of Year Experience-Max Year

10

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Services
Employment Type:
Full time

Job ID: 149561123

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Last Updated: 22-06-2026 08:24:18 PM
Homejobs in Hyderabad / Secunderabad, TelanganaTechnical Lead

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