- Excellent communication skills.
- Provide L3 support for complex security incidents, escalations, and high severity outages across multi-vendor firewall environments.
- Deep hands on expertise with Cisco FTD/FMC, including IPS and application control policies, NAT, VPN, SSL decryption, and advanced troubleshooting.
- Strong experience with Cisco Meraki MX security appliances, SD-WAN, Auto-VPN, content filtering, and cloud-managed security operations.
- Advanced configuration and troubleshooting of Fortigate firewalls, including policies, NAT, IPS, SSL inspection, SD-WAN, and central management via Forti-Manager & Fort-iAnalyzer.
- Skilled in Palo Alto Networks firewalls (App-ID, User-ID, Threat Prevention, URL Filtering, NAT, Global Protect, Panorama).
- Expert-level support for Sophos XG/UTM firewalls, ATP, web/app filtering, and technologies.
- Strong working knowledge of Checkpoint, SmartConsole, IPS, identity awareness, cluster-XL, and policy optimization.
- Perform advanced troubleshooting of IPSec/SSL VPN, intersite connectivity, certificate issues, and complex security policies.
- Conduct in-depth packet capture & traffic flow analysis using tools like Wireshark, tcp dump, and vendor-specific debugs.
- Experience with IDS/IPS tuning, threat signatures, falsepositive reduction, and security event correlation.
- Implement and optimize security policies, micro-segmentation, and Zero Trust architecture principles.
- Work closely with SOC, network, and cloud teams on threat investigations, RCA, and permanent corrective actions.
- Execute firewall upgrades, migrations, rule base reviews, and best- practice compliance (NIST, ISO 27001).
- Create and maintain detailed documentation, runbooks, topology diagrams, and change control packages.
- Mentor L1/L2 teams and support continuous improvement of security operations
Data Network Security - Firewalls,Fortinet-Fortigate Firewalls,Cisco Meraki,Palo Alto Networks - Firewalls,Cisco Ftd,Checkpoint Firewalls,Cisco Certified,Routing and Switching,Professional Level Certification
