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Technical Helpdesk Executive

Adecco India Private Limited
Bengaluru
1-6 Years
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Job Description

Key Responsibilities:

  • Manage incoming customer interactions across multiple channels: call, chat, and email.
  • Log, categorize, and track incidents and service requests using ticketing tools.
  • Perform basic troubleshooting and escalate complex issues to higher-level support.
  • Ensure accurate documentation and reporting of incidents and service requests.
  • Work collaboratively in a fast-paced 24/7 environment with rotational shifts.

More Info

Job Type:
Permanent Job
Industry:
Recruiting, Staffing Agency
Role:
Other Roles
Function:
Others
Employment Type:
Full time
Open to candidates from:
Indian

Job ID: 143903277

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Last Updated: 05-03-2026 11:08:19 AM
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