Technical Capability Manager

Company Description

Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcastOn the Moveto hear expert insights on issues affecting global mobility, and read about thelatest newsin the industry. You can also follow us onLinkedInandInstagram.

Job Description

We are helping our clients to manage challenges connected with possibility to work remotely (in particular working remotely from different country).

You will be responsible for cooperation with clients around the world in tasks including:

preparation of remote work policy, identification and mitigation of risks connected with remote work, implementation of cutting edge technology allowing to manage challenges connected with remote work. You will be able to learn about the full spectrum of specifics related to Global Mobility - this is due to the fact that the topic of Remote Work is related to virtually every area that we deal with at Vialto Partners (starting from immigration, through social security, payroll, taxes, etc.).

You will have the possibility to work directly with external clients. Learning the specifics of such work, starting from the process of offering clients, project management, implementation of solutions. You will have the possibility to learn and develop project management skills - one of the most important part of our work is implementation of myRemoteWork tool for our clients - you will

be able to coordinate cooperation between different stakeholders (including external client's, Vialto Partners technology team)

Responsibilities

You will be responsible for among other for

• Engagement in client's workshop to present the tool and define the business requirements
• Prepare business requirements, present it to the technology team and work with technology team on implementation
• Azure DevOps stories verification (requirements) / Form.IO setup / Contentful setup / SendGrid setup / QA testing / Stage testing / UAT coordination / UAT fixes / UAT retest / Go-live coordination
• Monitoring and resolving client-specific issues related to unique configurations and workflows. With a solid understanding of the client's environment you will accurately assess and explain irregular system behavior. The role includes verifying issues, coordinating resolution efforts, and drafting clarifications tailored to the client's context.
• Various other task including manual checks of Remote Work requirements in particular cases, support in billing, reports creation, responsibility for client's mailbox management
  
  

Our Requirements

• High degree of independence and initiative required, with a creative approach to developing new services.
• Project management approach, organizational skills, analytical skills.
• Readiness to cooperate with our colleagues and clients working in different time zones.
• Ability to work under time pressure, adapting quickly to changing priorities in early service development stages.
• Excellent English proficiency, both spoken and written, is essential.
• Proficient in Google Workspace / MS Workspace, including Sheets, Docs and Slides with the ability to create manage and collaborate on documents with ease
  
  

Additional Information

• This is a full-time position
• Work Location: Bangalore
  
  

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.