Job Title: Technical Business Analyst
Location- Hyderabad
Experience: 46 years
Role Overview
The Technical Business Analyst will act as a bridge between business stakeholders and the engineering teams, driving end-to-end requirements analysis, process mapping, solution detailing, and functional readiness for delivery. The role demands strong technical depth, hands-on experience with APIs/microservices, and the ability to translate business needs into clear, implementable user stories and acceptance criteria.
Key Responsibilities
Requirements & Analysis
- Conduct detailed discovery workshops, process walkthroughs, and functional deep dives
- Gather, analyze, and document business, functional, and non-functional requirements
- Create BRDs, FRDs, process flows, data flow diagrams, and domain models
- Define epics, user stories, acceptance criteria, and maintain backlog in Azure DevOps / Jira
Technical Enablement
- Understand and translate technical concepts across APIs, microservices, data models, and integrations
- Work closely with architects to validate solution feasibility and alignment
- Support API design request/response structures, payload mapping, sequencing, and error handling
- Collaborate with UI/UX for wireframes, journey maps, and behaviour rules
Cross-Functional Collaboration
- Act as the primary liaison between business users, product owners, architects, and development teams
- Drive clarification sessions and sign-off cycles
- Support sprint planning, grooming, and readiness checkpoints
- Manage change requests and maintain traceability across lifecycle
Testing & Quality
- Define UAT scenarios, test data, and support execution
- Validate functional completeness against signed-off requirements
- Ensure defects are triaged, prioritized, and closed before releases
Documentation & Governance
- Maintain updated requirement baselines and version control
- Support audit/compliance needs and impact assessments
- Provide weekly progress, risk, and dependency updates
Required Skills & Qualifications
- 4 6 years of BA experience with minimum 2+ years in technical / digital platforms
- Strong understanding of:
- REST APIs, Postman, JSON, Swagger/OpenAPI
- Microservices, integration patterns
- Data models, SQL basics, ETL concepts
- Hands-on proficiency with Azure DevOps / Jira / Confluence
- Ability to create process flows (BPMN), UML, sequence diagrams
- Excellent communication, stakeholder management, and documentation skills
Preferred / Nice-to-Have
- Experience in telecom, CRM, customer portals, BI/analytics, or workflow platforms
- Exposure to cloud platforms (Azure/AWS)
- Understanding of design systems and UI behaviour guidelines
- Certification: CBAP / CCBA / CSPO / SAFe (optional)
Key Attributes
- Detail-oriented with strong analytical thinking
- Proactive ownership and ability to work in fast-paced environments
- Comfortable handling ambiguity and driving clarity
- Collaborative, structured, and delivery-focused
