Technical Account Representative - Oracle Cloud Infrastructure

Our Ideal Candidate:

Our ideal candidate will typically be expected to demonstrate the following attributes:

• 15+ years of experience in cloud infrastructure with strong exposure to customer relationship management.
• Expertise in Oracle Cloud Infrastructure (OCI) architecture, components, and services.
• Hands-on knowledge of AWS, Azure, GCP, and experience with IaaS/PaaS solutions across these platforms.
• Proven ability to design and implement scalable, secure cloud architectures including complex network designs.
• Professional certifications in OCI, AWS, Azure, or GCP (preferred).
• Extensive experience with cloud migration, lift-and-shift strategies, and third-party system integrations.
• Strong background in enterprise architecture, with the ability to align business, application, and technology layers.
• Proficiency in assessing existing IT landscapes and documenting technical requirements with a business-centric view.
• Capability to build, secure, and manage cloud environments while ensuring compliance and governance.
• Exceptional customer-facing skills, with a track record of managing enterprise accounts, resolving issues, and driving long-term value.

Your Qualifications:

We are seeking a seasoned professional with over 15 years of experience in cloud infrastructure and customer management. The ideal candidate should possess deep expertise across multiple cloud platforms, with a strong focus on Oracle Cloud Infrastructure, and demonstrate the ability to lead cloud migrations, build secure environments, and maintain strategic customer relationships.

Cloud Infrastructure Expertise

• Deep understanding of Oracle Cloud Infrastructure (OCI) architecture and components.
• Proficient in other cloud platforms such as AWS, Azure, and GCP .
• Hands-on experience with Oracle or other cloud IaaS/PaaS solutions and services.
• Skilled in designing and implementing cloud architectures including network design
• Cloud Architecture certifications (OCI, AWS, Azure, or GCP) preferred.

Migration & Integration

• Strong experience in cloud lift-and-shift , workload migration, and third-party integrations .
• In-depth knowledge of Oracle infrastructure and legacy-to-cloud migration strategies .
• Proven experience in enterprise architecture , with a holistic view of business, application, and technology layers.

Technology Analysis & Documentation

• Ability to assess existing technology landscapes and application workloads.
• Strong understanding of end-to-end technology workflows that support business operations.
• Skilled in capturing and documenting detailed technical requirements from stakeholders.

Cloud Environment Build & Security

• Proficient in building and configuring secure cloud environments and automation processes.
• Solid grasp of underlying infrastructure that supports enterprise applications, with emphasis on security and compliance.
• Experience in implementing governance controls, security best practices, and monitoring tools .

Customer Governance & Relationship Management

• Demonstrated ability to manage enterprise-level customer relationships .
• Act as the primary point of contact for customer engagements, ensuring satisfaction and trust.
• Understand client goals and align technology solutions to drive business outcomes.
• Collaborate with cross-functional teams to resolve issues, share updates, and ensure customer success .
• Conduct strategic planning sessions with key stakeholders.
• Strong multi-tasking skills with the ability to remain composed in high-pressure environments .
• A collaborative team player with a willingness to learn new technologies and continuously upskill.
• Excellent organizational, interpersonal, and communication skills.