Technical Account Manager

Qualifications For Technical Account Manager

• 1 to 3 years of experience as in a client facing role
• Strong technical background with hands-on expertise to work through challenges and events.
• Ability to drive discussions and represent Zeta from a technical standpoint
• Critical thinking regarding people, process, and technology challenges.
• Ability to successfully execute solutions and functionality to optimize client investment.
• Demonstrated ability to identify and mitigate risks, ensuring clients operational health.
• Ability to collaborate within a team to deliver world-class service.
• Experience and familiarity with the following (a plus but not a hard requirement): SQL and Microsoft Excel to create pivot tables, graphs and charts.
• Experience in Microsoft Office and other data analysis programs.
• Demonstrated ability to manage time and prioritize projects to meet deadlines.
• Strong written and verbal communication skills to effectively relate findings to coworkers.
• Excellent critical thinking skills to help solve business problems and make decisions.
• Tendency to pay close attention to small details that could impact results.
• General knowledge of business operations, objectives, strategies, process and information flow.