Tech Vendor Relations Analyst II- Hyderabad (Hybrid)

Description

Tech Vendor Relations Analyst II- Hyderabad (Hybrid)

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job Responsibilities

Job Summary

The Tech Vendor Relations Analyst II will oversee the management of our telecommunications expenses. The ideal candidate will have a strong understanding of telecom services, contracts, and billing structures. They will be responsible for optimizing our telecom expenses, identifying cost-saving opportunities, and ensuring compliance with company policies and industry regulations.

Core Responsibilities

• Manages voice and data migrations with a focus on telco products such as POTS, DSL, PRI, T1, MPLS and other legacy services
• Partner with TEM Vendor for inventory management, audit reviews, and reporting
• Evaluates vendor performance, conducts vendor risk assessments and scheduled vendor reviews. Manages all related vendor contracts and facilitates contract negotiation.
• Interact with vendors. Maintains strong relationships with vendors
• Manage excel trackers for invoices and MACDs
• Partner with Facilities team to reconcile services to inventory of locations
• General knowledge of business finance - cost allocation, AP and GL process
• Account Management in serving as an extension of internal customer's team
• Analyzes invoices against contracts and their associated inventories. Works with Accounts Payable (AP) to resolve invoice and credit issues
• Demonstrated familiarity with Accounts Payable procedures, invoice processing, and auditing and applying best practices to TEM

Qualifications

• Bachelor's degree in IT, business or equivalent experience
• Professional TEM certification preferred
• Two-years or equivalent customer service experience required
• Prior experience with the IT project initiation process and gathering business requirements
• Carries out all responsibilities in an honest, ethical and professional manner
• Exhibit results driven attitude to manage deadlines
• Proven ability to work independently and as a team member
• Excellent communication (written and oral) and interpersonal skills
• Ability to interact effectively at all levels and across diverse cultures
• Ability to adapt as the external environment and organization evolves
• Proven performance demonstrating flexibility, ability to prioritize, and work analytically in a problem-solving environment
• Ability to conduct research on industry best practices/standards and effectively apply to situation
• Excellent PC skills, including excel, access, power point, process mapping software (Visio)
• Demonstrated familiarity with Accounts Payable procedures, invoice processing, and auditing
• A solid understanding of telecommunications and networking concepts, principles, and knowledge of systems connectivity to understand overall flow of leased services
• Prior experience reviewing, modifying legal contracts and documents (MSAs, SOWs, NDAs, etc.)
• Deep understanding of the full life cycle of contracts
• Strong understanding of legal terms and conditions and demonstrated negotiation skills coupled with extensive knowledge of business and contract law related to Technology services
• Ability to manage projects with strong cross-functional collaboration skills

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The Tech Vendor Relations Analyst II will oversee the management of our telecommunications expenses. The ideal candidate will have a strong understanding of telecom services, contracts, and billing structures. They will be responsible for optimizing our telecom expenses, identifying cost-saving opportunities, and ensuring compliance with company policies and industry regulations.