Tech Support

Aalla Srikanya (Proprietor of Kalyani Technologies Education Courses Training)

Amaravati, Andhra Pradesh

Fresher

2.5 - 4.5 LPA

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Posted a day ago
Over 100 applicants

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Job Description

Description

We are looking for freshers/entry-level candidates to join our Tech Support team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers, assisting them with various hardware and software issues.

Responsibilities

Provide technical support to customers via phone, email, and chat.
Diagnose and troubleshoot hardware and software issues.
Assist customers in setting up and configuring their devices.
Document and track customer interactions and resolutions in the support system.
Collaborate with the engineering team to resolve complex technical issues.
Stay updated with product knowledge and technical advancements.

Skills and Qualifications

Strong understanding of computer hardware and software systems.
Familiarity with operating systems such as Windows, macOS, and Linux.
Excellent verbal and written communication skills in English.
Problem-solving skills and the ability to work under pressure.
Customer service experience is a plus.
Ability to learn new technologies quickly.

Education

Bachelor Of Technology (B.Tech/B.E), Master of Accounting, Doctor of Medicine (M.D/M.S), Masters in Technology (M.Tech/M.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Masters in Arts (M.A), Master of Planning (M.Plan), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Master OF Business Administration (M.B.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Master of Commerce (M.Com), Master of Law (M.L/L.L.M), Doctor of Audiology (AuD), Master of Education (M.Ed), Bachelor of Commerce (B.Com), Master of Liberal Arts (MLA/ALM), Doctor of Jurisprudence, Master of Music (MM/MMus), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Doctor of Ministry, Masters in Communications Disorders (MCD), Master of Fine Arts (MFA), Bachelor of Music Education (B.M.E.), Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Bachelor of Social Work (B.S.W), MBBS, Doctor of Public Health (DrPH), Doctor of Musical Arts (DMA), Master of Tax Accounting, Master of Health Administration (MHA), Doctor of Science (DSc/ScD), Doctor of Veterinary Medicine (DVM), Bachelor of Music, Master of Health Science (MHSc), Master of Public Administration (MPA), Master of Real Estate Development, Master of Public Health (MPH), Bachelor of Education (B.Ed), Master of Pharmacy (M.Pharm), Master of Divinity, Masters of Architecture (M.Arch), Doctor of Education, Bachelor of Interdisciplinary Studies, Master of Natural Resources (MNR), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Master of Social Work (M.S.W), Master in Landscape Architecture, Doctor of Physical Therapy, Doctor of Dental Surgery/Medicine (DDS/DMD), Doctor of Optometry, Doctor of Pharmacy (PharmD), Master in Computer Application (M.C.A), Master of Library Science, Doctor of Nursing Practice (DNP), Doctor of Chiropractic (DC), Master of Technical & Professional Communication, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Doctor of Business Administration (DBA), Bachelor of Liberal Arts (BLA/ALB)