Tech Lead

Job Title: Tech Lead

Job ID: POS-17310

Primary Skill: Guidewire policy center

Job Description For ServiceNow Technical Lead

Job Title: ServiceNow Technical Lead

Primary Skill: ServiceNow – ITSM, CMDB, SAM, HAM

Location: Hyderabad

Experience: 6 – 8 years

Job Summary

We are looking for an enthusiastic and technology proficient ServiceNow lead who understands the complex processing needs of ServiceNow. If you can build applications, focused on learning and implementing new technology, with the passion to build robust team and application.

Know Your Team

At ValueMomentum's Engineering Center, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&C insurance value chain. We achieve this through a strong engineering foundation and continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain expertise.

Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects

Responsibilities

As a ServiceNow Technical Lead your day-to-day activities will be as follows:

• Lead the technical design and development of ServiceNow applications, modules, and integrations.
• Provide technical guidance and mentorship to ServiceNow development teams.
• Work with business stakeholders to gather requirements and design solutions that meet business needs.
• Develop and customize ServiceNow applications, workflows, and modules.
• Ensure solutions are scalable, efficient, and aligned with the organization's architecture.
• Develop and implement testing strategies to ensure the quality and reliability of ServiceNow solutions.
• Conduct thorough testing of ServiceNow applications and integrations before deployment.
• Stay current with ServiceNow updates and new features and recommend improvements to existing solutions.
• Identify opportunities for process optimization and automation.
• Maintain technical documentation for ServiceNow applications and integrations.
• Provide training and support to end users and development teams.
• Communicate effectively with business stakeholders to understand their requirements and provide updates.
• Understanding requirements and developing the code abiding by Customer coding standards.
  
  

Requirements

Candidates are required to have these mandatory skills to get the eligibility of their profile assessed. The must have requirements are:

• 6+ Years of experience with ServiceNow Modules (ITSM, CMDB, Discovery, Software Asset Management, Hardware Asset Management) including development, customization, and administration.
• Must have experience with building Custom Applications in ServiceNow.
• Expertise with Business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
• Experience with JavaScript, HTML and ServiceNow Glide API s.
• Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc
• Provide hands-on development to include creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications.
• Experience in creating and maintaining custom patterns, probes, sensors, and schedules for ServiceNow Discovery
• Understand Credential less and Credential based Discovery.
• Experience in integrating ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods.
• Experience in using ServiceNow plugins, such as MID Server, Pattern Designer, and Service Graph Connector.
• Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
• Experience with Integrating ServiceNow Applications with third party applications including cloud applications
• Knowledge of ITIL framework and IT operations management concepts
• Familiar with ServiceNow best practices, coding standards, and documentation
• Good customer facing skills and good at communication.
• Enthusiastic to learn and implement new features.
• ServiceNow CSA and CAD Certified.
  
  

Desired Skill Set: ServiceNow ITSM, ITAM and ITOM, Service Catalogs, JavaScript, CSS

About ValueMomentum

ValueMomentum is a leading solutions provider for the global property & casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.

Our culture – Our fuel

At ValueMomentum, we believe in making employees win by nurturing them from within, collaborating and looking out for each other.

• People first - Empower employees to succeed.
• Nurture leaders - Nurture from within.
• Enjoy wins – Recognize and celebrate wins.
• Collaboration – Foster a culture of collaboration and people-centricity.
• Diversity – Committed to diversity, equity, and inclusion.
• Fun – Create a fun and engaging work environment.
• Warm welcome – Provide a personalized onboarding experience.
  
  

Company Benefits

• Compensation - Competitive compensation package comparable to the best in the industry.
• Career Growth - Career development, comprehensive training & certification programs, and fast track growth for high potential associates.
• Benefits: Comprehensive health benefits and life insurance.
  
  

About The Company

Founded in 2000 with the core belief that impactful change comes from deep commitment, ValueMomentum specializes in delivering measurable results across the P&C value stream. For more than 25 years, we have empowered more than 100 carriers to reimagine their businesses with AI and emerging technologies, navigate market shifts, unlock speed to value, and become future-ready. We help insurers in the US, Canada, and Europe stay ahead with sustained growth and high performance to enhance stakeholder value and foster resilient societies. For more information, visit ValueMomentum

Benefits

We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:

• Competitive compensation package.
• Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
• Comprehensive training and certification programs.
• Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.