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A successful Tech Lead Identity (Active Directory) should have:.Lead and support daily operations across production and non-production environments.
.L3 specialist serving as the AD referent for the Run team.
.Build , adapt and Improve Runbook
.Will be part of shifts through On call for escalation process
.Handle L3-level troubleshooting for complex incidents.
.Collaborate with other technology towers to resolve cross-domain technical issues.
.Lead high-severity (P1/P2) incident calls, communicate action plans, and ensure timely restoration of services.
.Implement system upgrades, patching, and infrastructure improvements in compliance with IT policies.
.Maintain accurate documentation including standard operating procedures (SOPs), RCA reports, and configuration details.
.Participate in client meetings, service reviews, and governance discussions.
.Drive continuous improvement initiatives focusing on automation, efficiency, and service quality.
Technical Competencies
.Bachelor's degree in Computer Science, Information Technology, or related field.
10+ years of experience in IT infrastructure, expertise in Active directory
Strong mindset and understanding of identity security framework
Proven track record overseeing Identity solutions : ACTIVE DIRECTORY, HYBRID ENV WITH ENTRA ID , Powershell expertise , Infrastructure As Code and Azure Devops.
Proven capabilities to put in RUN a project / build done by Architects (Able to draft Run Process)
Demonstrated ability to operationalize projects and builds delivered by Architects, including drafting effective Run processes
Proven capability to rigorously assess solutions proposed by Architects verifying their suitability and operability for seamless implementation by the Run team.
Splunk, Service now and Azure competencies
Experience multi-site or international is highly desirable.
Experience in complex environment
Troubleshooting , root cause analysis
Certification : MCSA/E, AZ-104, AZ-400, AZ-500, AZ-900, SC-300, SC-100, TCO/TCA
If you are passionate about technology and identity management, this role offers a challenging and rewarding opportunity. Apply now to be part of an innovative team!
Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.
Job ID: 144542695
