Role Overview
We are looking for an experienced Teamcenter Application Support Engineer to manage, support, enhance, develop and optimize Yamaha's global Teamcenter PLM environment. The role focuses on application-level support, upgrades, workflow management, and off-hour coverage in collaboration with Yamaha US, Japan and regional IT teams
Key Responsibilities
- Provide operational support (L2/L3) for Teamcenter incidents, service requests, and access issues.
- Perform application sanity checks after OS patching or maintenance.
- Collaborate with infrastructure teams to ensure optimal server performance, network connectivity, and application availability.
- Monitor and troubleshoot FMS (File Management System) cache/volume and replication issues.
- Manage Teamcenter backups, perform restore validations, and maintain documentation.
- Support Teamcenter and NX upgrade activities, including Client installations / troubleshooting.
- Support Teamcenter Corporate Development and Test environment server build / synchronization to match production environment.
- Configure and maintain workflows, ACLs, Supplier Connect, EMC/ECR, Naming Rules, Data set types and organizational templates.
- Troubleshoot and maintain integrations with NX, SolidWorks and Others as needed.
- Assist in development and validation of customizations, custom scripts and translators.
- Ensure smooth communication with global support teams (US, Japan) for issue resolution.
- Contribute to process improvement, documentation, and automation initiatives.
Required Skills & Experience
- 4 10 years of hands-on experience in Teamcenter administration or application support.
- Proficient in Teamcenter architecture, FMS, BMIDE, Access controls, workflows, and data model management.
- Experience with NX/SolidWorks integration and Active Workspace.
- Basic database (SQL Server/Oracle) backup and query knowledge.
- Exposure to Windows Server patching, troubleshooting, and performance monitoring.
- Scripting knowledge (PowerShell/Python/Shell) preferred.
- Excellent communication and coordination skills for working with global teams.
- Flexibility to work during US Off hrs. and handle off-hour incidents.
