About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Key Responsibilities
- Payment Processing
- Execute and validate international wire transfers, crossborder remittances, and foreign currency payments.
- Review payment instructions for accuracy, completeness, and compliance.
- Ensure timely processing of transactions within SLA and cutoff times.
- Reconciliation & Issue Resolution
- Reconcile daily payment entries and investigate discrepancies.
- Coordinate with banks, clients, and internal teams to resolve failed or delayed payments.
- Maintain detailed documentation for audit and quality purposes.
- Customer & Stakeholder Support
- Provide email/voice/chat support to international clients regarding payment status.
- Communicate professionally with banks and financial institutions worldwide.
- Handle inquiries related to currency conversions, charges, and payment timelines.
- Reporting & Documentation
- Prepare daily/weekly payment reports.
- Maintain logs of processed transactions and exception cases.
- Support internal audits and compliance reviews.
Technical Skills
Required Skills & Qualifications
- Knowledge of international payment systems (SWIFT, CHIPS, SEPA, Fedwire).
- Basic understanding of foreign exchange (FX) and crossborder banking operations.
- Proficiency in MS Excel and financial systems like ERP SAP.
Soft Skills
- Strong communication skills (written and verbal).
- High attention to detail with errorfree processing.
- Ability to work in a fastpaced, deadline-driven environment.
- Problemsolving and analytical abilities.
Educational Qualifications
- Bachelor's degree or Master degree in Commerce & Finance.
